Witt O'Brien's
  • 10-Jan-2018 to 01-Jan-2019 (PST)
  • Corporate
  • Houston, TX, USA
  • Full Time

Medical, Dental/Vision & 401K

Company Profile:

Witt O'Brien's is a global leader in crisis and emergency management, with unrivaled experience and knowledge of public safety, disaster mitigation, continuity of operations, and emergency management issues. We offer a full range of services to better prepare your organization before disaster strikes and help you recover more quickly if it does. Our capabilities allow us to tackle any assignment, from food supply security to infrastructure protection and back up to natural disaster response. Our world-class subject matter experts are also uniquely adept at building necessary coalitions that link government agencies, first responders, and business communities. We help you Prepare, Respond, Communicate, Recover. We help you control the outcome.

Position Overview:

  • Reports to: Compliance Operations Manager, Vessel Services
  • Supervisory Responsibilities: Yes
  • Position Location: Houston, TX
  • Position Type: Fulltime, Regular
  • FLSA Classification: Non-Exempt     
  • Compensation: Commensurate with experience

Duties and Responsibilities:

  • Assist the Compliance Operations Manager in organizing, planning and implementing strategy
  • Coordinate Vessel Services daily customer service operations
  • Track the progress of weekly, monthly, quarterly and annual objectives and projects
  • Monitor and maintain production inventory
  • Assist with client relationship management
  • Create reports, analyze and interpret data
  • Assist in ensuring all employees adhere to company policies and guidelines
  • Assist with evaluating employee performance and identify hiring and training needs
  • Assist with hiring and training programs
  • Act as our company representative and set an example for our staff
  • Possess the foundational knowledge and ability to assist clients and internal staff with compliance and procedural inquiries or direct them to the proper answers in a timely manner
  • Work with clients, regulatory agency authorities and third-party service providers to ensure compliance as needed
  • Able to work independently on own initiative, even remotely, and outside of normal business hours upon occasion as necessary
  • Other duties as assigned

 Required Qualifications:

  • Bachelor's Degree or equivalent experience
  • 5+ years of administrative or managerial experience
  • Strong leadership and organizational abilities
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Ability to create and analyze reports, spreadsheets and statistics
  • Editing and proofreading skills
  • Strong attention to detail
  • Ability to effectively communicate to an international client base for whom English is not their first language
  • Ability and willingness to respond to all customer and vendor inquiries within 24 hours
  • Interpersonal communication and mediation skills
  • Problem-solving attitude

Preferred Qualifications:

  • Prior or current experience in the international shipping and maritime industries
  • Knowledge and/or awareness of the various regulations affecting the international shipping industry
  • Experience with recruiting and performance evaluation processes
  • Technical writing experience
  • BSc/BA in Business Administration or relevant field; MSc/MA is a plus

This position description incorporates the core responsibilities of the job.  It recognizes that other related duties not specifically mentioned might also be performed, and that not all responsibilities may be carried out depending on operational needs.

Commitment to Diversity:

  • Witt O'Brien's is always looking for the most qualified and experienced professionals with a passion for public safety, emergency management, homeland security, disaster response, and continuity of operations.
  • We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. wittobriens.com
Witt O'Brien's
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